Privacy Policy

Last updated: [29-March-2026]

This Privacy Policy explains how our website collects, uses, discloses, and protects personal data of visitors and users, in accordance with the Digital Personal Data Protection Act, 2023 ("DPDPA") and applicable rules made thereunder.

By using the Website, submitting a form, or interacting with our cookie consent tools, you agree to the practices described in this Policy. If you do not agree, please do not use the Website or provide us your personal data.

1. Who We Are (Data Fiduciary)

RAM Engineers, having its registered office at Sy. No 8,10, Anand Complex Road, Opp Shriram Aditya apartment, Arehalli, Uttarahalli hobli, Bengaluru - is the Data Fiduciary responsible for determining the purpose and means of processing your personal data through this Website.

• Website: www.qubix.org.in

• Email: ram_engineers

• Grievance Officer / DPO: see Section 11

2. Personal Data We Collect

We collect personal data directly from you and, where you consent, through automated tools such as cookies and analytics.

a) Data you provide directly (e.g., via contact/enquiry/lead forms, newsletter sign-ups, demo requests, callback requests):

• Name

• Email address

• Phone number

• Company name and designation

• City/location

• Any other details you choose to submit in a form's free-text fields
  

b) Data collected automatically (only where you have given consent, via cookies/similar technologies):

• Device and browser information (type, operating system)

• IP address (may be truncated/anonymised)

• Pages visited, time spent, click behaviour, referral source

• Approximate geographic location (city/region level)

• Marketing campaign and source attribution (e.g., which ad or link brought you to the site)

We do not knowingly collect sensitive categories of personal data such as financial account details, health data, or government ID numbers through this Website unless a specific form explicitly asks for and explains the need for such data.

3. Purpose of Processing

We process your personal data for the following specified purposes:

1. Responding to enquiries and lead generation — to contact you about products/services you have expressed interest in, follow up on form submissions, and share relevant information you requested.

2. Marketing communications — to send promotional emails, offers, newsletters, or event invitations, where you have consented to receive them, and to allow you to opt out at any time.

3. Website analytics (Google Analytics 4) — to understand how visitors use the Website (pages viewed, traffic sources, engagement patterns) so we can improve content, performance, and user experience. GA4 data is used in aggregate/statistical form.

4. Security and fraud prevention — to protect the Website against misuse, spam, and unauthorized access.

5. Legal compliance — to comply with applicable law, regulatory requests, or to establish/defend legal claims.

We do not use your personal data for any purpose beyond what is disclosed here or at the point of collection, without seeking fresh consent.

4. Legal Basis: Consent

Under the DPDPA, we process your personal data on the basis of your free, specific, informed, unconditional, and unambiguous consent, given through:

• Clear affirmative action on our cookie consent banner (Accept All / Reject All / Customize by category), and/or

• Ticking an unchecked consent box or submitting a form that clearly states the purpose of collection, and/or

• Other explicit opt-in actions (e.g., subscribing to a newsletter).
  

You may withdraw consent at any time, with the same ease with which it was given, by:

• Using the "Manage Cookies" control available on every page of the Website, or

• Clicking "unsubscribe" in any marketing email, or

• Writing to us at ram_engineers@yahoo.com.
  

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal, and may result in certain features (e.g., personalized content) no longer being available to you.

Where processing is strictly necessary for us to provide a function you have requested, or is otherwise permitted under DPDPA's "legitimate uses" (for example, responding to a query you voluntarily initiated), we may process limited data without separate consent, consistent with the Act.

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies, categorized as follows:

Analytics and Marketing cookies are only activated after you provide consent through our cookie banner. You can change your preferences at any time using the "Manage Cookies" button present on the Website.

Google Analytics operates under Google's own privacy practices; we have enabled IP anonymization where supported. Learn more at Google's Privacy Policy and Google Analytics data usage.

6. Sharing and Disclosure of Personal Data

We do not sell your personal data. We may share it with:

• Service providers/processors who help us operate the Website and run our business, such as hosting providers, CRM/lead management tools, email marketing platforms, and Google (for GA4 analytics) — bound by contractual obligations to protect your data and use it only for the purposes we specify.

• Legal and regulatory authorities, where required by law, court order, or governmental request.

• Business transfers, in the event of a merger, acquisition, or sale of assets, subject to equivalent protections for your data.

Any third party we share data with is expected to implement appropriate safeguards consistent with DPDPA requirements.

7. Cross-Border Data Transfer

Some of our service providers (including Google Analytics infrastructure) may process or store data outside India. Where personal data is transferred outside India, we do so in accordance with the DPDPA and any conditions or restrictions notified by the Central Government from time to time.

8. Data Retention

We retain personal data only as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law:

• Lead/enquiry form data: retained for 24 months from your last interaction, or until you request deletion.

• Marketing consent records: retained for as long as you remain subscribed, plus a reasonable period thereafter for compliance records.

• Analytics data (GA4): retained per the data retention settings configured in our Google Analytics account (commonly 14 months, subject to change).

Once the retention period lapses or your consent is withdrawn (and no legal basis remains for retention), we will delete or anonymize your personal data.

9. Data Security

We implement reasonable technical and organizational safeguards to protect personal data against unauthorized access, alteration, disclosure, or destruction, including access controls, encrypted data transmission (HTTPS), and restricted internal access to lead/contact data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights as a Data Principal

Under the DPDPA, you have the right to:

1. Access — obtain a summary of the personal data we hold about you and the processing activities undertaken.

2. Correction and Updating — request correction of inaccurate or incomplete personal data.

3. Erasure — request deletion of personal data that is no longer necessary for the purpose it was collected, subject to any legal retention obligations.

4. Withdraw Consent — withdraw previously given consent at any time (see Section 4).

5. Grievance Redressal — raise a complaint regarding processing of your personal data (see Section 11).

6. Nominate — nominate another individual to exercise these rights on your behalf in the event of your death or incapacity.

To exercise any of these rights, contact us using the details in Section 11. We will respond within the timelines prescribed under the DPDPA and applicable rules.

11. Grievance Officer / Contact

If you have questions, concerns, or complaints about how your personal data is processed, or wish to exercise your rights, please contact:

Grievance Officer: Manoj
Email: ram_engineers@yahoo.com
Response timeline: We aim to acknowledge and resolve grievances within the timeframe prescribed under the DPDPA.

If you are not satisfied with our response, you may escalate the matter to the Data Protection Board of India, as constituted under the DPDPA.

12. Children's Data

This Website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child without verifiable parental/guardian consent, we will take steps to delete such data.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. The "Last updated" date at the top will indicate the most recent revision. Where changes are material, we will seek fresh consent through the cookie banner or another appropriate mechanism.

14. Contact Us

For any questions about this Privacy Policy or our data practices, write to us at:

RAM Engineers
Email: ram_engineers@yahoo.com